CUSTOMER TESTIMONIALS

CURTIS FINCH

Purchased a BMW M8 on 07-12-2024

I would like to start by saying my vehicle purchase was out of state. Starting with that is critical because there is a lot of trust that needs to be had on both the buyers side and sellers side. In addition, my purchase was over $100,000 which makes me believe this review is credible and should help for anyone on the fence about purchasing a vehicle here. From the start, my experience was nothing less than warm, caring and methodical. My first email inquiry was not only met with a personal response, but also a phone call, and a text message. Although I expected to be contacted, I didn’t expect to have a lengthy conversation over text messaging regarding a vehicle that I was interested in. While text messaging was not ideal, because I was traveling and met with heavy deadlines at work it was my preferred method of communication, and the team at Sunrise obliged. Again, important details because the internet can be full of scams and questionable circumstances. The conversation and negotiation continued over the next day or 2 before I finally had an opportunity to speak to Jessica. She was even more warm and pleasant than the texts! She engaged the transaction as if I were sitting right across from her, offering context on the vehicle, financing offers and even shared she could help coordinate shipping the vehicle. There’s more…..and here is where the service becomes impeccable. I decided I would finance through my credit union. Although I was preapproved, the credit union had quite specific information they wanted from Jessica. At any point in time, she could have terminated the deal and said the credit union was asking for beyond what she was willing to do. Mind you, the credit union thought they were “doing right by me” since the dealership was out of state. My point is, Jessica was extremely patient with “out of house” financing because she knew I wanted the car, not because she needed the sale. Because she showed so much patience and content, I decided to cancel my credit union request and went with her in-house financing. It was only a matter of a day from that point between signing all the documents, making the down payment over the phone and closing the deal! Four days later, the car was sitting in my driveway! Again, I’m writing this review because buying a car out of state can be a difficult decision. But there is one thing that I have to say about Sunrise and Jessica, they can get it done, and can 100% be trusted. It’s without a doubt that I will be buying another vehicle there if the opportunity presents itself. Thanks Jessica!

Tenaj Blackwood

Purchased a 2021 JEEP COMPASS  on 04-13-2024

I cannot express enough gratitude to Sunrise Certified Auto for the exceptional service they provided me during my recent car purchase. From the moment I stepped through their doors, I was greeted with warmth and professionalism that immediately put me at ease. Mike, my sales representative, deserves special recognition for his outstanding assistance. He took the time to understand my needs and preferences, guiding me through their impressive selection of vehicles with patience and expertise. Mike's dedication to ensuring I found the perfect car did not go unnoticed, and his friendly demeanor made the entire process enjoyable. Jess, the Finance Manager, is an absolute powerhouse. She went above and beyond to secure a favorable approval for me, tirelessly advocating on my behalf until she achieved the best possible outcome. Her determination and commitment to customer satisfaction are truly commendable. I felt reassured knowing that Jess was handling my financing with such professionalism and care. I must also extend my gratitude to Jess's husband, whose name I unfortunately didn't catch, for his invaluable assistance in securing the vehicle I wanted. His dedication to ensuring customer satisfaction is evident, and his efforts did not go unnoticed. Together, Jess and her husband make an incredible team, and I am incredibly grateful for their combined efforts in making my car buying experience seamless and stress-free. From start to finish, I felt heard, valued, and supported by the entire team at Sunrise Certified Auto. Their commitment to customer service is unparalleled, and I walked away feeling like part of the family. I cannot recommend them highly enough to anyone in search of a quality vehicle and an exceptional buying experience. Thank you, Sunrise Certified Auto, Mike, Jess, and team, for going above and beyond to ensure I drove away in the car of my dreams. You have earned a customer for life! I will be sending traffic your way! Warm regards,

Jessica Aguilar

Purchased a 2016 nissan pathfinder on 02/2024

I had the pleasure to have been helped by Michael. I was in a dire situation as my vehicle that I use for family and business was totaled by a U-Haul. Michael, Jess and her husband heard my reasons for needing an SUV, my situation and her husband immediately let me know of a Nissan Pathfinder that Michael showed me and Jess was able to get me financed for. I wanted to cry because this was life-saving, in that very moment I was relieved to have a car for my business but most importantly for my babies. I felt so heard by them, so understood and was helped from start to finish. I drove an hour and a half to see them and I’ll do it again for all my car needs. They by far have been the best experience I’ve had with any vehicle I’ve purchased since 2005. I felt so comfortable signing my loan and the terms, I was beyond excited. Also, I want to note I am a female and I went in there alone to purchase a vehicle. Not once did I feel like I was being played, seriously Michael, Jess and her husband all made me feel so soooooooo comfortable, they truly helped me, they got me the car I wanted and I was able to go home with my 2016 Nissan Pathfinder. My son was also relieved and grateful when I arrived home with the car. Oh and I had to leave my rental with them and they made sure that my rental was safe. I truly appreciate you Michael for your kind words and your help and how you promised me I wasn’t going to leave there without a car. That you got me. And Jess thank you for making the finance part happen as that was one of my biggest concerns. You heard my budget, you got me the warranty, you heard my story and the APR plus the car payment were two great factors. And you look like Gwen Stefani! And to your husband thank you so so so much for thinking quick and offering this Nissan to me. I don’t think you knew this but I always wanted a black exterior and black interior car and that’s EXACTLY what I got. Thank you everyone. My family and I are forever appreciative for your help. We got an SUV!

Matthew McMillian

Purchased a 2021 NISSAN ALTIMA on 01-29-2024

I've been to many dealerships in my time driving and the very best experience i've ever had came from dealing with Sunrise Certified and car dealer Jessica. She went out her way to find me a car and at the best deal possible. I have no complaints at all. Left with a nice ride and pockets still in tact lol. I recommend anyone coming here. They go above and beyond treat everyone respectfully and flat out with kindness and care! I will be going back whenever I want to upgrade they have a customer for life!!!! Big shout out to Jessica again she is a game changer... -Matt M. Review By: Matthew McMillian (Matt.mcmillian1@gmail.com) - Zip Code: 07062 Submitted: 01/29/2024 Review ID: 526212

Drazen Gamas

Got my first car here they were so helpful specially for someone that’s new to the adulting worlds definitely recommend!!!

Mario Visone

Sunrise Certified has a great selection of cars and they are very easy to deal with and they get you finance at a great rate.

Brianna Villatoro

Thank you to Sunrise Certified for making my first car buying experience both easy, quick & fun. Everyone here was friendly and tended to myself and my kids in a welcoming manner. I would highly recommend coming here for any of your car buying needs.

Karl Charles

I have been searching for a black 2018 Q50 for about 3 months. Once I came across one at Sunrise Certified, it was exactly what I needed at an affordable cost. The sales associates were great and the financial process was smooth.

DamDash

Unfortunately I haven't had the best time with buying a car because of my poor credit but not only were they able to help me out but they worked with what I wanted to pay monthly while also getting me into one of the cars that I had my ion thank you so much guys I will highly recommend you guys to all my family and friends.

Justin Brito